PRIVACY POLICY

A high level of service quality is part of the fundamental values ​​of Siding Tools Industries. The trust demonstrated by our customers is very important, and the personal information entrusted to us must remain confidential at all times.

The Siding Tools Industries Privacy Policy below applies to the  sidingtoolsindustries.com website  for data transmitted electronically.

DATA COLLECTED

We collect, store and use customer data and information to:

  • Open, update and manage client files
  • Collect and process payments
  • Invoice and deliver our products and services
  • Identify customer preferences
  • Ensure a quality customer experience
  • Present and advertise our products and services
  • Meet market standards and procedures

Siding Tools Industries is the sole owner and operator of the  sidingtoolsindustries.com website   and data transmitted through the online store and forms is secure to ensure the confidentiality of all communications. Siding Tools Industries will not sell, share or rent confidential data and information to any other person, company or entity.

The confidentiality of the data exchanged is ensured by the latest encryption technologies. The  sidingtoolsindustries.com website   is hosted on secure servers.

The data transmitted via the contact form is only used to respond to customer requests. The subscription to our newsletter can be canceled at any time.

We use the  Google Analytics service  to analyze the activity of the  sidingtoolsindustries.com website  . The statistics collected are anonymous and allow us to have an overall view of the number of visitors, their origin and their behavior on the site. This data is treated confidentially by our marketing department in order to improve your shopping experience and better promote our products and services.

IDENTIFICATION

Data about your identity (surname, first name, telephone number, fax number, email, account number) is collected to identify you, manage your customer file, communicate with you and is part of the order processing process.

Identification data could be collected and used without informing the customer or without his consent in the following cases:

  • The safety, health or life of a person is in danger
  • The transmission of data is required by law
  • Information is already available from a public data source
  • The collection or repatriation of a debt or products whose value has not been fully paid to Outillage Placide Mathieu
  • Protect Siding Tools Industries and its employees from fraud or other security risk

DELIVERY

Information and information on your billing and/or delivery address is collected in order to determine the most advantageous terms and methods of transport, with regard to your contact details and the delivery of our products and services.

BILLING

All billing data (shopping cart, payment method, funds verification, order confirmation) is secure. The online billing form is used to complete your transaction and contact you regarding delivery and our products and services.

PRECISION AND SAFETY

We collect, process, analyze and use the data transmitted by our customers via the   sidingtoolsindustries.com website in   order to offer them a high level of service, present products and services that meet their needs and put forward promotional offers. targeted./

Although our efforts are concentrated on the accuracy and correctness of the data collected, Siding Tools Industries cannot be held responsible for any error incurred as a result of an erroneous or incomplete transmission of data or information.

Your personal data, contact details and payment information are protected and secure both online and offline. Our internal policy allows access to data to a restricted group of qualified employees who require access to said data in the course of their work.

The sidingtoolsindustries.com website    aims to be a reference for all amateurs, professionals and tool users across the country. Our team is proud to provide you with the ability to shop, compare and buy quality tools and accessories where and when it’s most convenient for you.

Your trust is one of the pillars of our business and we try every day to improve our level of service. By choosing Siding Tools Industries for your tooling needs of all kinds, you are supporting a proactive company, founded and established in Canada, which ensures the security of the data and information entrusted to it. Thanks !

*** LEGAL NOTICES ***

SIDING TOOLS INDUSTIRES WEBSITE TERMS OF USE

PLEASE READ THE FOLLOWING CAREFULLY.

By using this website (the ”  Site  “), which is the exclusive property of SIDING TOOLS INDUSTRIES Inc. (”  SIDING TOOLS INDUSTRIES  “), you expressly acknowledge having read and accepted the following terms of use (the ”  Terms  “) ) that govern your use of the Site. If you do not agree to these Terms, please leave the Site immediately and disregard the information contained therein. SIDING TOOLS INDUSTRIES reserves the right to modify the Conditions at any time, these modifications will take effect immediately and will be incorporated into the Conditions.

USAGE RESTRICTIONS AND JURISDICTION

All information and images contained on the Site may not be used in any country, under any right, by anyone, since such use is likely to constitute a violation of applicable national regulations. In such a case, you may not use or access any information or images of any kind contained on this Site. This Site has been designed for users with access to it on Canadian territory. Furthermore, these Terms will be governed exclusively by the laws of the Province of Quebec and the federal laws applicable therein, without giving effect to principles of conflict of laws. Any dispute, action or claim arising out of,

DISCLAIMER OF LIABILITY

The Site is provided “as is” and “as available”, without any warranty of any kind, whether express or implied, including, but not excluding others, in terms of merchantability or adequacy to a particular need of the user, as to its content, its operation, third-party links or other communications, as well as in the event of errors, corrections or defects, interrupted or intercepted transmissions, loss of data, virus or any other harmful element.

In no event shall SIDING TOOLS INDUSTRIES nor any of its affiliates or entities be liable to anyone for any cost or damages, including direct, indirect, consequential or consequential damages, associated with access to this Site or its use. The same applies to the inability to access the Site or use its functions and services, including browsing and downloading any information, data, text, images or any other information accessible on this Site, or through another website pointed to or linking to this Site.

It is the responsibility of the user of this Site, to the complete exoneration of SIDING TOOLS INDUSTRIES, to assess the accuracy, completeness, reliability and relevance of the opinions expressed, the services offered or any other information provided. Under no circumstances should the information contained and reliance on the information presented on this Site be interpreted as professional advice or advice on a particular situation.

INTELLECTUAL PROPERTY

Unless expressly stated otherwise, any trademarks whether registered or unregistered and any logos displayed on the Site, any information, any graphic images, any functions or services, any page layouts (including the “perception and appearance”) and any text on this Site are the exclusive property of SIDING TOOLS INDUSTRIES or are duly used under license by SIDING TOOLS INDUSTRIES and are protected by applicable intellectual property laws or by the provisions of any other relevant law, in Canada and abroad. They may not be copied or distributed, in whole or in part, without the prior written consent of SIDING TOOLS INDUSTRIES.

Further, you acknowledge that it has not permitted you to (i) create derivative works based on or incorporate the Site or any material and/or content contained therein, (ii) use the Site or any material and/or content contained therein for commercial purposes; (iii) remove any copyright or other proprietary notices from the Site and/or the content therein; (iv) circumvent any encryption or other security tool used anywhere on the Site; (v) use any data mining, robot or similar data gathering and extraction tool on the Site; or (vi) decompile, reverse engineer, modify or disassemble any aspect of the Site.

However, you can download or print any page from this Site, for personal and non-commercial use only, provided that you retain the intellectual property notices of SIDING TOOLS INDUSTRIES or the relevant assignees.

HYPERTEXT LINKS

The Site may contain hypertext links directing you to other websites and these are provided for your information only and for the sole purpose of providing a service. In this sense, SIDING TOOLS INDUSTRIES therefore disclaims all responsibility and liability, of any nature whatsoever, towards third-party websites to which this Site refers (or towards a link from another website to this Site), including what affects their content and functioning. SIDING TOOLS INDUSTRIES does not review or control such links. Some sites may be hosted outside your country and therefore subject to different laws and regulations.

A link from this Site to another website (or a link from another website to this Site) does not constitute a reference, endorsement, approval, advertisement, offer or solicitation with respect to the other website, or its content, or its products and services advertised or delivered from that other website. SIDING TOOLS INDUSTRIES assumes and considers that the links it provides to other publicly accessible websites, web pages, discussion forums or any other source are legally permissible and fully consistent with the normal and customary expectations of Internet users.

CONFIDENTIALITY OF INFORMATION SUBMITTED TO SIDING TOOLS INDUSTRIES

SIDING TOOLS INDUSTRIES takes all reasonable measures to ensure the integrity and security of information obtained from Internet users via the Site and to prevent any unauthorized access and use of this information. To this end, SIDING TOOLS INDUSTRIES regularly reviews its security measures.

Under no circumstances should you transmit to SIDING TOOLS INDUSTRIES, through this Site, information that is confidential or that belongs to you. Any information transmitted to SIDING TOOLS INDUSTRIES through the Site, other than your personal identification data, is presumed to be non-confidential. Personal identification data is only used to answer your questions or in the context of marketing the products and services of SIDING TOOLS INDUSTRIES.

SIDING TOOLS INDUSTRIES is in no way required to check the data provided through this Site or transmitted through it, as is the case for any other site pointed to by this Site or pointing to it. Under no circumstances will SIDING TOOLS INDUSTRIES have any obligation, of any nature whatsoever, arising from such data or their transmission, nor will it in any way constitute a commitment or confidentiality agreement, tacit or otherwise, between a user and SIDING TOOLS INDUSTRIES.

USER BEHAVIOR

Whenever you access and use any part of this Site, you must not:

  • post or transmit any unlawful, threatening, abusive, libelous or libelous, obscene, pornographic, profane or objectionable material in any way, including, but not limited to, messages that demonstrate or encourage conduct that may constitute any breach of law, or in violation of national or international law;
  • write or transmit data or software affected by viruses (worms or Trojan horses) or any other element likely to cause harm;
  • interfere with the operation of this Site or hinder or prevent any other Internet user from using it;
  • register, publish, transmit, reproduce, distribute or exploit information, software or any other material obtained through this Site, for commercial purposes, without the prior written consent of SIDING TOOLS INDUSTRIES .

In the event of violation of these Conditions, SIDING TOOLS INDUSTRIES reserves the right to take legal action and claim damages from the offender, to the fullest extent permitted by law.

DEFAULT AND INDEMNIFICATION

Without derogating from the provisions of any applicable law, you agree to indemnify and hold harmless SIDING TOOLS INDUSTRIES and its employees, officers, directors and agents, in the event that you have violated these Terms. This indemnity must cover all costs, payments, losses, loss of profits or any other damage, direct or indirect, monetary or not, incurred by SIDING TOOLS INDUSTRIES, its employees, officers, directors and agents.

CONTACT US

You can contact us by email at the following address [ info@sidingtoolsindustries.com ] for any questions. We will make every effort to process your request quickly.

 

PRIVACY POLICY

This privacy policy (the “  Policy  ”) is intended to inform you of our privacy practices. We want to inform you for what purposes and how we collect your data and information and how it is stored and used.

SIDING TOOLS INDUSTRIES takes all reasonable measures to ensure the integrity and security of information obtained from Internet users via the Site and to prevent any unauthorized access and use of this information. To this end, SIDING TOOLS INDUSTRIES regularly reviews its security measures.

DATA COLLECTED BY AUTOMATIC MEANS

Several technologies may be used on our Site to improve its efficiency and user-friendliness as well as for marketing or statistical purposes. These technologies may involve automatic collection and storage of data by us or by third parties on our behalf. In general, this data does not contain personal details about the user. These technologies include, but are not limited to, cookies, Adobe Flash cookies, web beacons (also known as “pixel tags” and “sound GIFs”), link trackers or similar technologies, and cybermetric software.

The data collected may include, in particular:

  • the visitor’s IP address;
  • the date and time of the visit;
  • the referral URL (the site through which the visitor came);
  • the pages visited on our Site;
  • information about the browser used (browser type and version, operating system, etc.).

We may also use cookies to identify the holder of a user account and to place items in a virtual shopping cart during purchases. The cookies we generally use in these cases are “session cookies”, which are automatically destroyed when you close your browser. You can manage your browsing preferences at any time directly in your web browser. By default, browsers allow the use of cookies, but this feature can also be disabled. However, some services may then not be available. It is also possible to manually delete cookies after they have been used, using the web browser.

Web beacons, link trackers or similar technologies, and cookies are primarily used for statistical analysis. These technologies may also be used to track traffic patterns on websites, or to track whether an email has been received, opened, and responded to.

Cybermetrics, on the other hand, is a method of collecting and evaluating the behavior of visitors to websites or (mobile) applications. The latter includes the analysis of traffic patterns in order, for example, to determine the frequency of visits to certain parts of a website or (mobile) application or to find out which information and services are of most interest to our visitors. . To do this, we primarily use clickstream data and the other techniques described above. The cybermetric services used on our Site and our (mobile) applications are provided by Google Analytics or other parties.

This means that when you visit our Site, a Google Analytics cookie is placed on your computer or mobile device, unless your browser settings do not allow these cookies, as mentioned above. In addition, when you visit our Site, the cybermetric data described above – including “clickstream data”, data provided by “web beacons and tracking links”, as well as information stored in Google Analytics cookies – will be sent to Google Analytics to be analyzed for SIDING TOOLS INDUSTRIES.

Google Analytics acts as an agent of SIDING TOOLS INDUSTRIES, which means that SIDING TOOLS INDUSTRIES only determines the purposes for which the data is used and that Google Analytics cannot disclose the information to third parties (unless it is obliged to do so by law or by court order). In terms of privacy, this means that SIDING TOOLS INDUSTRIES is the “guarantor” and Google Analytics is the “data processor”.

If you do not want information about your visits to our Site to be collected and evaluated by Google Analytics, you can object to this. This means that Google Analytics will either anonymize the information it collects (but continue to collect it) or stop collecting information about your visit, depending on the type of opt-out you have chosen. This opposition obliges you to accept that a cookie is placed on your computer by Google Analytics. You can request to object by clicking on the link provided for this purpose in the part of the Google Analytics website which contains the privacy policy ( https://tools.google.com/dlpage/gaoptout ).

For further information on Google Analytics and its privacy policy, please consult the text of the policy at the following address:  http://www.google.com/intl/fr/policies/privacy/ .

GEOLOCATION SERVICES

On our Site, we offer localization services, in particular by Google Maps.

If you use these (mobile) applications, they may receive information about your current location (similar to GPS signals sent by mobile devices) or other information that can be used to assess your location. You can authorize the activation of the geolocation service and, at any time, you can object to the application using the geolocation service.

For more information about Google Maps and its privacy policy, please see the text of the policy at: Google:  http://www.google.com/intl/en/policies/privacy/ .

RETARGETING TECHNOLOGIES

Our Site may use retargeting technologies on the Internet. Thus, our visitors, who are already interested in our products, can view our advertisements on partner websites. We believe that displaying personalized, interest-based advertising is more valuable than unrelated advertising.

We also work with companies that use tracking technologies. These companies serve advertisements on our behalf on the Internet. These companies may collect non-personally identifiable information about your visits to our Site and your interaction with all of our communications, including advertising.

Retargeting technologies analyze your cookies and display advertisements based on your internet behavior. This technology does not store any of your personal information.

You can opt out of Google’s use of cookies by accessing the Ads Preferences Manager. You can also disable the use of cookies by a third-party vendor at the Network Advertising Initiative opt-out page and the DoubleClick opt-out page.

USE AND RETENTION

The data collected via our Site and all other information otherwise submitted to SIDING TOOLS INDUSTRIES may be used to improve the content of our Site, for marketing research purposes, for statistical purposes, to improve our services or to provide you with information of interest.

We only use data for the purposes for which it was collected. Your consent will be required for the use of your personal information for commercial prospecting purposes other than those mentioned above. You can object to any use of your data, request their withdrawal or even their modification.

SIDING TOOLS INDUSTRIES keeps the data for a reasonable period either to achieve the objectives set or in accordance with the provisions of the law, following this period, they will be destroyed or we will ensure their anonymity.

CONTACT US

You can contact us by email at the following address [ info@sidingtoolsindustries.com ] for any question regarding this Policy and any request relating to your data. We will make every effort to process your request quickly.

TRANSACTION PAGE SETTINGS

PRODUCT AVAILABILITY

Prices and product availability are subject to change without notice and are subject to stock availability. If any of the products ordered become out of stock after the transaction has been completed, we will send you a notice to this effect by email and the out-of-stock product will then be removed from the order and the price of this product will be sent to you. will be refunded. SIDING TOOLS INDUSTRIES disclaims all liability in the event of a shortage of stock and for any damage that may result therefrom or be caused by any delay in delivery.

PRICES AND SALES TAXES

The prices displayed on the Site are in Canadian dollars (CAN$), do not include taxes and may change without notice. The official amount of your order, including taxes, will be sent to you upon confirmation of your order placed on the Site.

PAYMENT AND DELIVERY

We only accept payment by credit cards issued in Canada by Visa™ and MasterCard™.

Allow between 5 to 10 business days before receiving your order. If your product requires more time due to availability, in this case, we will notify you by email of the possible delay.

CONFIRMING YOUR TRANSACTION

Within 15 days following the completion of any transaction carried out on the Site, we will send you an order confirmation email including, in particular, the total price of your order as well as the detailed terms of the transaction. We reserve the right to cancel the transaction, without having to provide any justification. If we cancel your transaction, notice will be sent to you by email at the address provided. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by merchants, resellers or distributors. Generally, when we cancel a transaction, we do not charge the amount to your credit card. Otherwise,

REFUND AND EXCHANGE

A return request for a product purchased on the Site may be made within thirty (30) days of the invoice date. The merchandise must be unused, in new condition, in its original packaging intact and accompanied by a copy of the purchase invoice.

All returned merchandise is subject to a restocking fee of 15% or more depending on the condition of the products. All shipping costs incurred are the responsibility of the customer and may be charged to them and/or deducted from the refund, as the case may be. Shipping and handling charges charged to the original purchase will not be refunded.

To make a return request, the customer must send his request by email ( info@sidingtoolsindustries.com ) indicating his contact details, the product to be returned and the reason for the return. Return requests are processed internally and a return number will be provided to you. A credit will be issued for the full value of returned products plus taxes, if applicable.

After a period of thirty (30) days following the invoice date, a product could be returned. On the other hand, a complete inspection should be made and restocking fees of 15% to 90% could apply.

Products returned without authorization will be refused and returned to the sender at his expense. Please quote the return number provided on all returned boxes. Credit will be issued with the same method of payment used for the original purchase.

We respect the guarantee and satisfaction policies. For all tool repairs under warranty, a copy of the original purchase invoice is required. Freight charges are the responsibility of the customer.

ERRORS ON OUR SITE

Although we are very vigilant with regard to the data on the products appearing on our Site, it may happen that display errors (price, description, etc.) occur. SIDING TOOLS INDUSTRIES RESERVES THE RIGHT TO RECTIFY SUCH ERRORS WITHOUT OBLIGATION TO DELIVER THE GOODS ON THE CONDITIONS POSTED IN ERROR.

If such a situation occurs, rest assured that we will correct the incorrect information as soon as possible and contact you if you have already ordered this item.

You can contact us by email at [ info@sidingtoolsindustries.com ].